By placing an order on this website you agree to the following terms.

Products

All models are handmade, so small variations in colour, wood grain and details from the photos are normal and part of their character. Dimensions are approximate.

Prices

Prices are shown in US dollars (USD) and do not include shipping, import duties or local taxes unless stated otherwise.

Orders

An order is confirmed once we have received payment (or the deposit for custom orders) and sent you a confirmation email. We may cancel an order and refund you in full if a product is unavailable.

Shipping, returns and warranty

Please see our Shipping Policy, Returns & Refunds and Warranty pages.

Contact

For any questions about these terms, contact us at onlinehieuqua.com@gmail.com.